Cancellation Policy (Pre-Order)

Pre-Orders
When you purchase a pre-order, we may collect a partial deposit at checkout and securely store your payment method. The full or remaining balance will be charged when the item is ready to ship.

Cancellation & Refund Policy:

  • Before the order deadline: You may cancel your pre-order at any time, and your deposit will be fully refundable.

  • After the order deadline: You may still cancel, but the deposit will be non-refundable.

To cancel a pre-order, please contact us at: preorder@ichitrading.com